Privacy and Security
SA Packages is committed to protecting the confidentiality and privacy of its customers. We do not sell, rent, trade, or otherwise disclose customer information to any third party except where necessary to process payments, fulfill orders, or comply with legal obligations.
Information Collection
SA Packages is the sole owner of the information collected on www.sapackages.com. We collect user information at various points across our website to provide services, process orders, and improve user experience.
Data Protection
We respect user consent and privacy.
We do not share, sell, or disclose customer phone numbers for SMS communication or affiliate marketing.
Consent to receive SMS or email communication from SA Packages is never shared with third parties.
Registration
To access certain services on SA Packages, users may be required to complete a registration form. During registration, we collect basic contact details such as name and email address. This information may be used to contact users regarding our services, even if an order has not yet been placed.
Orders
When placing an order, users must provide contact information (name, email, shipping address) and payment details (such as credit card number and expiration date).
This information is used solely for payment authorization and order fulfillment.
If there is an issue processing an order, the provided information may be used to contact the customer.
Cookies
Cookies are small data files stored on a user’s device. SA Packages uses persistent cookies to enhance user experience.
Cookies are used to:
Identify users uniquely
Associate orders with user accounts
Enable shopping cart functionality
Our website requires cookies to function properly. Users may remove cookies using browser settings, but disabling cookies may limit site functionality.
Log Files
Like most websites, SA Packages uses log files that collect non-personal information such as:
IP addresses
Browser type
Internet Service Provider (ISP)
Referring/exit pages
Date/time stamps
Clickstream data
This information is used for analytics, trend analysis, and site administration. It is not linked to personally identifiable information.
Communications from the Site
Special Offers and Updates
Registered users may occasionally receive emails about new products, services, promotions, or newsletters. Users may opt out at any time by emailing remove@sapackages.com.
Newsletter
Customers are automatically subscribed to our newsletter upon providing contact details. Users may unsubscribe at any time by contacting info@sapackages.com.
Customer Service
SA Packages communicates with customers via email and phone to provide order updates, resolve issues, and support ongoing production or delivery processes.
Legal Disclaimer
While we take strong measures to protect user privacy, SA Packages may disclose personal information if required by law or in response to valid legal processes, court orders, or government requests.
Third-Party Intermediaries
We work with trusted third-party service providers, including:
Shipping partners
Payment processing companies
These partners are authorized to use customer information only to perform specific services and are prohibited from using it for any other purpose.
Business Transitions
In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business assets. If personal information will be used differently than originally stated, users will be notified and given a choice consistent with this policy.
Choice / Opt-Out
Users have the option to opt out of non-essential communications:
During data collection
Through unsubscribe options in emails
By emailing remove@sapackages.com
External Links
Our website may contain links to external websites. SA Packages is not responsible for the privacy practices or content of third-party sites. Users are encouraged to review the privacy policies of any external sites they visit.
Security Measures
SA Packages takes extensive precautions to protect user data:
All sensitive data submitted online is encrypted using SSL (Secure Socket Layer) technology
Secure pages display a locked browser icon
Access to customer data is restricted to authorized personnel only
Employees require secure credentials to access sensitive information
Servers are hosted in high-security environments
Notification of Changes
If SA Packages updates this Privacy Policy, changes will be posted on this page and other appropriate locations on our website.
Any material changes affecting personal data usage will be communicated via email
Users will be given the choice to accept or decline such changes
If a user has opted out of communications or deactivated their account, they will not be contacted regarding these changes.